Terms and Conditions for Bulk & Custom Orders

We will diligently coordinate every customization details with the client. However, due to the handmade nature of our products, there may be variations in color, size, shape and dimension from item to item. Final design will be confirmed by the client, and our team will create the design to the best of our ability. At times, we may even send you photos of the sample product first for your approval. Therefore, custom orders are not subject to refund nor exchange. All custom order sales are final, unless it arrived broken due to shipping and handling issues. If that happens, we will evaluate and do our best to make it right. 

Shipping cost is NOT included in the final price/quote. 

50% down payment is required, and full payment is due before we ship the items.